aztec demoPrivacy Policy
This page describes what we collect when you use aztec demo and how we keep that data protected. We gather information in three ways: directly (when you register and submit documents), automatically (through your device and browser), and from third parties (payment processors and compliance partners). Our goal is to operate transparently so you understand what happens to your personal information.
We at aztec demo take data protection seriously. Your email address, identity documents, bank details, and account activity are encrypted and stored securely. We do not sell member data to marketers or third-party brokers. We share information only with payment processors (for settlement), compliance teams (for regulatory verification), and law enforcement (when legally required). This policy explains each category and your rights.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
Data We Collect
When you register on aztec demo, we ask for your email address, full name, date of birth, and phone number. To complete account verification, we request a government-issued ID (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and optionally a tax identification number. We store these documents securely and do not display them publicly.
When you deposit funds, our payment processor collects your banking details (account number, card number, or e-wallet credentials depending on method). We do not store these details ourselves — the processor handles them and returns to us only a confirmation token. Similarly, when you withdraw, we route your payout through the same processor, and we record only the amount, timestamp, and destination payment method (e.g. "DANA to +62812345678") without storing the actual credentials.
We log your account activity: bets placed, games played, deposits, withdrawals, and login timestamps. We monitor your betting patterns to detect fraud (unusual location changes, impossible transaction timing, suspected account sharing). We also collect data from your device: browser type, IP address, device model, and approximate location (via IP geolocation). This helps us prevent account takeover and detect geographic anomalies.
Third-party data sources
Our compliance team may check your identity against international sanctions lists and anti-money-laundering databases. These checks are performed by third-party compliance processors who report back whether your name appears on any watch list. We receive only a yes/no result and do not store the raw database records. Payment processors (e-wallet, mobile banking, local payment, online payment, etc.) also provide us transaction confirmation data so we can reconcile deposits and withdrawals.
How We Use Your Data
We use your email and phone number to send account notifications (deposit confirmation, withdrawal status, login alerts, password resets). During high-volume periods like Piala AFF or Liga 1 finals, we may send promotional notifications about market availability — you can opt out of these via your account preferences. We use your identity documents to verify your account and comply with Know Your Customer (KYC) regulations required by law in most jurisdictions where we operate.
Your betting history and account activity are used for three purposes: game fairness (we audit patterns to ensure our odds and games are fair), fraud prevention (we flag suspicious behavior), and regulatory compliance (local gambling regulators may request member activity logs). We aggregate betting data (removing personal identifiers) to analyze market trends and player preferences — this helps us decide which sports markets to add (e.g., if we see high MotoGP interest from Jakarta and Bandung regions, we expand MotoGP coverage) and which slots games to seed.
Data Storage and Security
We store your data on encrypted servers located in secure data centers. Our systems use SSL/TLS encryption for data in transit (when you send information to aztec demo) and AES-256 encryption for data at rest (stored on our servers). We do not store sensitive payment details — instead, we use tokenization, meaning payment processors give us a unique token that represents your account without containing the actual card number or bank details.
Our servers may sit outside Indonesia — our primary infrastructure is hosted internationally to ensure uptime and disaster recovery. This means your data may be processed in countries outside your jurisdiction. By using aztec demo, you acknowledge and consent to this international data processing. If you have concerns about cross-border data transfers, you can contact us at the support email listed in our contact section.
We undertake to protect member data with industry-standard encryption and access controls. Only our compliance, technical, and support teams can view raw member information, and only for operational necessity.
Cookies and Tracking
Our website and app use cookies to remember your login session, store your language preference, and track page views. Cookies help us provide a smoother experience — for example, if you set your language to Indonesian and currency to IDR, cookies remember those settings so you do not need to reset them on every visit. We use session cookies (deleted when you close your browser) and persistent cookies (stored for up to 12 months for convenience).
We do not use tracking pixels or third-party analytics that follow you across other websites. We use only first-party cookies that live within aztec demo. If you prefer not to accept cookies, you can disable them in your browser settings — note that some platform features may not work properly without cookies (e.g., account login may require repeated credentials).
Your Rights Regarding Data on aztec demo
You have the right to request access to all personal data we hold about you. You can ask us to provide a copy of your identity verification documents, betting history, and account activity. Submit this request to our support team, and we will compile and send the information within 30 days. You also have the right to request correction if your stored information is inaccurate (e.g., if your address on file is outdated, contact us and we will update it).
You can request deletion of your account and associated data, though some information (transaction records, betting history) may need to be retained for regulatory compliance. When you request deletion, we will close your account, disable access, and remove optional data like documents and contact details. We retain transaction records for 7 years to comply with tax and anti-money-laundering regulations.
Your data rights on aztec demo
- Right to access all personal data we hold
- Right to request correction of inaccurate data
- Right to request account deletion (subject to legal retention)
- Right to know how your data is shared
Data we must retain
- Transaction records (7 years for tax/AML compliance)
- Account activity logs (required by regulators)
- Identity verification documents (for ongoing compliance)
Third-Party Data Sharing
We share member data with payment processors (Mandiri, e-wallet, mobile banking, local payment, online payment, e-wallet, and others) so they can process your deposits and withdrawals. We share with compliance partners for sanctions checking and anti-money-laundering verification. We do not share data with marketing partners, affiliate networks, or data brokers. If a government agency requests your information via legal warrant or subpoena, we will comply and provide only the information requested. We will notify you of such requests unless legally prohibited from doing so.
Our default is no data sharing. We share only when necessary for payments, compliance, or legal obligation.
Contact and Complaints
If you have questions about this privacy policy or wish to exercise your data rights, contact us at our support email address available in the contact section. We will respond to privacy inquiries within 10 business days. If you believe we have violated your privacy rights or handled your data improperly, you can submit a formal complaint. We will investigate and respond with our findings.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy policy is current as of the date shown in our footer. We may update it if our practices change or if regulations require it. We will notify registered members of material changes via email.